Non-discrimination Policy

TEXAS DEPARTMENT OF LICENSING & REGULATION Section 2402

Effective Date: Nov 1st, 2023

Eco Ride Medical Transport , LLC d/b/a Eco Ride Transport and it’s parent companies, subsidiaries and affiliates strictly adheres to the regulations as codified in Sec.2402.112 of the Transportation Network Companies Operations Code administered by the Texas Department of Licensing and Regulation.

Eco Ride Transport is committed to providing a safe and inclusive experience to both passengers and drivers. Eco Ride Transport therefore prohibits discrimination against passengers or drivers based on any of the following: 

  • Race,

  • Color,

  • Religious belief or affiliation,

  • National origin,

  • Sexual orientation,

  • Gender identity,

  • Age,

  • Disability,

  • Marital status,

  • Medical condition,

  • Or any other characteristic protected under applicable federal or state law.

Eco Ride Transport prohibits discrimination based on a potential passenger’s location or destination within our defined service area. In accordance with the above referenced statute, any driver logged in to eCarra’s network must not refuse to provide service to a potential passenger with a service animal.

Any rider or driver found to be in violation of the prohibition will be removed from the Eco Ride Transport platform. Any passenger who feels discriminated against for any reason should immediately contact Eco Ride Transport at info@ecoridemedicaltranport.com and we will take action.